AI-First Customer Support & Sales Solution
Unlock the potential of your customer service with Eyaana's advanced AI chat capabilities. Our platform helps you manage, analyze, and optimize customer interactions, ensuring a smooth and responsive support experience.
Automate Your Customer Support
Eyaana effortlessly enhance your customer service with AI-powered automation allowing your team to focus on more complex issues and drive customer satisfaction.
Elevate Customer Engagement with Eyaana
Engage your customers like never before with Eyaana's AI chat and intelligent support features.
Enterprise AI First Customer Support & Sales Solution
AI Agent
Eyaana's AI Agent revolutionizes customer support by leveraging advanced AI
Capable of handling a wide range of inquiries, the AI Agent automates routine tasks, resolves common issues, and provides customers with accurate information quickly via AI chat. Utilizing machine learning, the AI continuously improves its performance, learning from each interaction to offer more precise and effective support over time. This not only enhances response times but also ensures a high level of customer satisfaction by delivering consistent, reliable assistance around the clock.
Live Human Agent
While AI handles many support tasks, the human touch remains essential for complex and sensitive issues
Eyaana's Live Human Agent feature ensures that customers can seamlessly transition from AI chat to real-time support from skilled human agents when needed. This hybrid approach combines the efficiency of AI with the empathy and problem-solving abilities of human agents. By integrating live agent support, Eyaana ensures that all customer needs are met, providing a personalized experience that builds trust and fosters long-term loyalty. By addressing intricate problems with a nuanced understanding and building trust through empathetic interactions, Eyaana enhances the overall customer experience, ensuring all needs are met and fostering long-term loyalty.
AI Advisor
Eyaana's AI Advisor is a cutting-edge component designed to assist your support team efficiently and effectively
The AI Advisor offers instant suggestions and solutions, helping agents resolve issues swiftly and accurately. By streamlining repetitive tasks such as data entry and follow-ups, the AI Advisor frees up your support team to focus on more complex issues, ensuring consistency and reducing human error. It integrates seamlessly with your existing knowledge base, making it easier for agents to access and share information, while also enhancing self-service options for customers. Overall, the AI Advisor enhances efficiency, accuracy, and consistency in customer interactions. It reduces the time and effort needed to resolve issues and provides a uniform customer experience across all interactions.
Helpdesk and Sales
Eyaana's Helpdesk and Sales is designed to streamline customer support and sales processes
The Helpdesk features an AI-powered ticketing system that categorizes and prioritizes inquiries, omnichannel support for managing interactions from multiple platforms, and knowledge base integration for self-service options. Performance analytics track key metrics to improve response times and accuracy, ensuring a high level of customer satisfaction. The Sales features include AI-driven lead management to capture and qualify leads, and up-to-date customer information, and sales automation to handle routine tasks, allowing your team to focus on closing deals. Detailed reporting provides insights into sales performance, pipeline status, and revenue forecasts, enabling data-driven decisions to refine sales strategies.
Eyaana Features: Empowering Customer Support with Intelligent Solutions
These are just some of the many great features of Eyaana. To view a complete list of features: Browse all Features .
No Language Barriers- Eyaana Supports All Languages
With Eyaana, you never have to worry about language limitations. Our platform is designed to support all languages, ensuring that you can engage with customers from any region with ease. Whether your audience speaks English, Arabic, Spanish, Mandarin, or any other language, Eyaana's intelligent system translates and processes conversations flawlessly in real time. Empower your support team to connect authentically, break language barriers, and deliver exceptional service to every customer, anywhere in the world.
With Eyaana, you never have to worry about language limitations. Our platform is designed to support all languages, ensuring that you can engage with customers from any region with ease. Whether your audience speaks English, Arabic, Spanish, Mandarin, or any other language, Eyaana's intelligent system translates and processes conversations flawlessly in real time. Empower your support team to connect authentically, break language barriers, and deliver exceptional service to every customer, anywhere in the world.
Multi-Channel Customer Support
Reach your customers wherever they are with Eyaana’s robust multi-channel support. Our platform
integrates seamlessly across all major communication channels—including website chat, mobile apps,
WhatsApp, Instagram, Facebook, and more.
With Eyaana, you can respond to inquiries,
provide
solutions, and nurture customer relationships from a single, unified system. This comprehensive
approach
not only enhances customer satisfaction but also streamlines operations for your support team. Empower
your business to meet customers on their preferred platforms and deliver consistent, high-quality
assistance at every touchpoint.
Face-to-Face Support, Anytime, Anywhere
Bring a personal touch to your customer interactions with Eyaana’s face-to-face support capabilities.
Our
platform allows you to connect with customers through seamless video calls, offering real-time,
human-centric support that builds trust and strengthens relationships.
Whether your
clients
need detailed assistance, product demonstrations, or consultations, Eyaana ensures that expert help is
just a click away—anytime, anywhere. Elevate your customer experience by bridging the digital gap and
providing personalized service that goes beyond text and voice.
Excellence in Customer Support
Eyaana By Numbers
Discover the impressive metrics that define Eyaana’s commitment to superior customer support.
%
Accuracy in AI chat responses
Customer Interactions managed
Trusted by over 50+ companies
%
Overall customer satisfaction rate
How Eyaana Can Help Various Industries
Real Estate
Healthcare
You are receiving too many appointment requests and inquiries through phone calls or WhatsApp, and your staff is struggling to respond to them in time
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Real Estate
Healthcare
You are receiving too many appointment requests and inquiries through phone calls or WhatsApp, and your staff is struggling to respond to them in time
View Details
Real Estate
Healthcare
You are receiving too many appointment requests and inquiries through phone calls or WhatsApp, and your staff is struggling to respond to them in time
View Details
Real Estate
Healthcare
You are receiving too many appointment requests and inquiries through phone calls or WhatsApp, and your staff is struggling to respond to them in time
View Details
Real Estate
Healthcare
You are receiving too many appointment requests and inquiries through phone calls or WhatsApp, and your staff is struggling to respond to them in time
View Details
Real Estate
Healthcare
You are receiving too many appointment requests and inquiries through phone calls or WhatsApp, and your staff is struggling to respond to them in time
View Details
Real Estate
Healthcare
You are receiving too many appointment requests and inquiries through phone calls or WhatsApp, and your staff is struggling to respond to them in time
View Details
Real Estate
Healthcare
You are receiving too many appointment requests and inquiries through phone calls or WhatsApp, and your staff is struggling to respond to them in time
View Details
How Eyaana Works
Eyaana simplifies customer interactions across websites, mobile apps, and social media, using text, video, voice, and screen share. It integrates with platforms like WordPress and Shopify and manages interactions with AI or human agents. Eyaana also supports processes like contract management, deal closing, ticketing, and appointments.
Turnaround
“With the support of advanced AI tools, we’ve streamlined how we engage with clients, track workshop outcomes, and follow up on team performance. Our ability to deliver personalized insights and maintain high-touch communication has improved dramatically, allowing us to scale our impact without sacrificing quality or attention to detail.”
Day-to-Day
“With the integration of advanced AI chat systems, we’ve transformed how we handle customer inquiries across multiple platforms like WhatsApp and Instagram. Our shoppers can now get instant answers, product recommendations, and even complete purchases directly within their chat, creating a seamless and satisfying shopping experience that keeps them coming back.”
Styfect Curtains & Blinds
“Our 24/7 AI chat consultant now helps customers select fabrics and track custom orders without tying up our showroom staff. Automated SMS campaigns announce seasonal sales and new fabric collections directly to interested shoppers, while AI-driven phone broadcasts send installation reminders and care tips. Smart ticketing ensures any technical or design questions reach our specialists instantly. The outcome? Higher conversion rates, fewer missed appointments, and a seamless customer journey from inspiration to installation.”
Sea Center Shipping Services
“Automated AI-driven phone broadcasts now deliver real-time shipment status updates to clients across multiple time zones—no more manual status calls. Our 24/7 AI chat assistant handles customs requirements, documentation queries, and routing details instantly, while smart ticketing escalates delivery exceptions to the right operations teams. The result? Fewer customer inquiries, higher on-time delivery rates, and stronger trust in our end-to-end logistics solutions.”
King of Sleep
“Our AI chat assistant now guides customers through personalized sleep-profile quizzes 24/7, recommending the perfect mattress firmness without a single manual intervention. Automated phone broadcasts remind trial users about upcoming return deadlines and delivery windows, while smart ticketing routes comfort or warranty queries straight to our sleep experts. The result is smoother support workflows, fewer follow-up calls, and a community of well-rested customers eager to renew their trust.”
Black Swan
“By integrating AI-driven WhatsApp marketing and automated phone broadcasts, we’re able to reach aspiring entrepreneurs with personalized onboarding prompts and regulatory updates at scale. Meanwhile, smart ticketing and 24/7 chat support handle routine queries—from company registration steps to document checklists—so our consultants focus on high-value advisory work. The outcome? Faster client onboarding, fewer follow-up calls, and a reputation for seamless, expert service.”
Union Coop
“Ever since we activated AI-driven customer care, everyday shopping queries—from product availability to loyalty rewards—are resolved in seconds. Automated guidance lightens the load on our frontline staff, while real-time analytics keep our inventory levels spot-on. The result is brisker checkouts, fewer stockouts, and a shopping experience that keeps our members coming back.”
Sobha Realty
“Since introducing AI-powered support, our lead engagement has gone through the roof. Instant, context-aware replies keep prospects hooked, while intelligent routing ensures our sales team only tackles the hottest opportunities. The result? Faster conversions, happier customers, and a clear edge in a crowded market.”
UAE Ministry of Industry and Advanced Technology
“Driving innovation across the nation requires not just vision, but precision. By leveraging advanced AI-driven communication and automation tools, we have enhanced the efficiency of our stakeholder engagement, accelerated digital transformation initiatives, and ensured that every interaction aligns with our mission to position the UAE as a global leader in industrial innovation.”
Emaar Properties
“Scaling luxury real estate projects at Emaar requires precision, speed, and exceptional client engagement. By integrating advanced AI-driven communication and automation, we’ve elevated how we interact with potential buyers — delivering faster responses, personalized follow-ups, and ensuring no opportunity slips through the cracks.”
Bush & Noble
“By integrating smart automation and AI-driven outreach, we’ve enhanced how we connect with clients across regions, manage yacht listings, and streamline sales and charter inquiries. This has allowed our team to focus more on personalized client service while accelerating deal closures and improving overall operational efficiency.”
Menzies Aviation
“Leveraging AI-driven tools has transformed how we manage time-critical communications, streamline ground operations, and coordinate logistics across our global network. Our teams can now respond faster, improve service accuracy, and maintain the highest standards of safety and efficiency, all while staying closely connected to our customers’ evolving need”
Milestone Homes Real Estate
“Since rolling out AI-driven chat, every property search and FAQ is handled instantly, freeing our agents to focus on high-touch consultations. Automated phone broadcasts now remind prospects about scheduled viewings and mortgage deadlines, while targeted WhatsApp messages deliver personalized listings straight to their inbox. Smart ticketing ensures complex design and financing questions go to the right specialist without delay”
Aldar Al Jadeed Real Estate
“With AI-driven chat handling initial property inquiries 24/7, every prospective buyer receives instant, personalized responses without delay. Automated SMS alerts keep clients informed about new listings and price adjustments, while smart ticketing ensures complex financing and legal questions reach our specialists seamlessly. The result? A pipeline of highly qualified leads, faster deal cycles, and buyers who feel truly supported.”
Quality Group of Companies
“We’ve rolled out AI-driven phone broadcasts to alert our teams and clients instantly about product launches and policy updates—no more manual call lists. Behind the scenes, smart ticketing and 24/7 AI chat tackle routine queries across our real estate, manufacturing, retail, and hospitality divisions, while targeted WhatsApp campaigns keep key partners informed of exclusive offers. The result? Streamlined communications, faster issue resolution, and a cohesive brand experience across all our businesses.”
Sunbeam Homes
“Our AI chat assistant now fields routine questions about floor plans, pricing, and financing options around the clock, freeing our team to focus on personalized consultations. Automated phone broadcasts keep prospects informed about upcoming open houses and payment reminders, while smart ticketing ensures technical queries—like site navigation or document uploads—reach the right specialist instantly. The outcome? Higher attendance at showings, smoother transaction processes, and satisfied homeowners from day one.”
EMS Visa Consultant
“Activating AI-assisted support transformed our client intake process—instant, accurate guidance on visa requirements cuts back follow-up emails, while automated document checks flag missing paperwork before submission. With 24/7 multilingual assistance and real-time case tracking, our consultants focus on strategy, not paperwork. The payoff? Faster approvals, higher client satisfaction, and a surge in successful applications.”
Gems Education
“With AI-driven engagement at our fingertips, every inquiry—whether from parents, students, or staff—gets the instant, personalized attention it deserves. Smart automation handles routine questions, multilingual support bridges communication gaps, and data insights let us tailor our outreach. The outcome: smoother operations, delighted stakeholders, and a learning environment that truly puts people first.”
Dubai Developments
“As we shape Dubai’s skyline and deliver landmark projects, having real-time insights into customer needs and automated follow-ups has sharpened our responsiveness. With AI-enhanced tools, we’ve streamlined communication across projects, strengthened client relationships, and kept every development phase aligned with our promise of excellence.”
Abu Dhabi Travel & Tourism
“Connecting with millions of global travelers while preserving the rich heritage of Abu Dhabi is no small task. With the support of cutting-edge AI tools, we’ve been able to offer personalized visitor interactions, streamline event promotions, and ensure every cultural experience is communicated with warmth and precision — strengthening Abu Dhabi’s presence on the world stage.”
NEOM
“Coordinating a project of NEOM’s scale demands more than just people — it demands intelligent systems. With advanced AI-driven tools in place, we’ve been able to unify our communications, stay on top of shifting project demands, and ensure every team stays aligned, no matter how fast things move.”
